Deposits range from $100 per unit to $125 per person
property and is shown on our online order form. Payment
balance is due
either 35 days or 55 days before check-in, dependent on
charge will be placed
on your credit card until we obtain the booking
normally reply with your confirmation number within 1 day,
The accommodation voucher and payment receipt is sent to
you when full
payment is made.
Once we provide you confirmation, prices (taxes excluded)
Hawaii taxes are charged based on the dates of stay, not
reservation was made or paid. Typographical errors
and pricing errors are subject to correction if corrected
the confirmation number is provided and the deposit is
the option of not proceeding if the error results in a
For cancellation more than 4 days (more than 18 days at
before scheduled arrival, the cancellation fee is $100 per
4 days or less (18 days or less at some properties) before
no-show, or early departure, the cancellation fee is a 2
per unit booked. The early departure fee is 2 nights in
Special cancellation policies apply to bookings
for the Christmas/New Years time period. Call or e-mail
Protection: CSA Travel Protection
travel insurance in any dollar amount you wish to
purchase. For details
The first change to a reservation (such as date
revision), if done more than 4 days before the
arrival, can usually be made at no charge.
Properties sometimes reduce rates or have limited time
are always for new reservations only. However, we may be
able to rebook an existing reservation under a new rate
plan, if requested at least 5 days before scheduled
arrival. There is
a $75.00 non-refundable rebooking fee to do this.
We require that at least one property be booked at a
minimum of $400.
For example, a $200 booking on one island plus a $400
island meets this requirement. Three $200 bookings do
not meet this
Special minimum night stays apply to bookings
for the Christmas/New Years time period. Call or e-mail
The reservation and rate is based upon the
adults and children specified when the reservation is
you arrive at the property with more people than you
will either a) have to pay extra person fee(s) at full
rack rate or b)
have to rent another room or c) the property may ask you
to leave with
Partial Ocean View, Ocean View and
designations are defined by each property and vary
In general, Partial Ocean View means a small amount of
ocean can be
seen from outside on the lanai. Ocean View means a
little ocean can be
seen from inside the unit. Oceanfront means a fairly
of the ocean. For example, click here.
What information do we collect?
We collect information from you when you place an
order, fill out a
form or e-mail us.
When ordering or registering on our site, as
appropriate, you may be
asked to enter your: name, e-mail address, mailing
number and credit card information. You may,
however, visit our site
What do we use your information for?
Any of the information we collect from you may be
used in one of the
; To process transactions
Your information, whether public
will not be sold, exchanged, transferred, or given
to any other company
for any reason whatsoever, without your consent,
other than for the
express purpose of delivering the purchased product
; To send periodic emails
The email address you provide for order
be used to send you information and updates
pertaining to your order
and to responding to questions you submit to us.
How do we protect your information?
We implement a variety of security measures to
maintain the safety of
your personal information when you place an order
or enter, submit, or
access your personal information.
We offer the use of a secure server. All supplied
information is transmitted via Secure Socket Layer
(SSL) technology and
then encrypted into our Database to be only
accessed by those
authorized with special access rights to our
systems, and are required
to keep the information confidential.
After a transaction, your private information
(credit cards) will not
be kept on file for more than 60 days.
Cookies are small files that a site or its
provider transfers to your computers hard
drive through your Web
browser (if you allow) that enables the sites
or service providers
systems to recognize your browser and capture
and remember certain
Do we disclose any information to
We do not sell, trade, or otherwise transfer to
outside parties your
personally identifiable information. This does not
third parties who assist us in operating our
website, conducting our
business, or servicing you, so long as those
parties agree to keep this
information confidential. We may also release your
information when we
believe release is appropriate to comply with the
law, enforce our site
policies, or protect ours or others rights,
property, or safety.
However, non-personally identifiable visitor
information may be
provided to other parties for marketing,
advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or
offer third party
products or services on our website. These third
party sites have
separate and independent privacy policies. We
therefore have no
responsibility or liability for the content and
activities of these
linked sites. Nonetheless, we seek to protect the
integrity of our site
and welcome any feedback about these sites.
California Online Privacy Protection Act
Because we value your privacy we have taken the
to be in compliance with the California Online
Privacy Protection Act.
We therefore will not distribute your personal
information to outside
parties without your consent.
Childrens Online Privacy Protection Act
We are in compliance with the requirements of
COPPA (Childrens Online
Privacy Protection Act), we do not collect any
information from anyone
under 13 years of age. Our website, products and
services are all
directed to people who are at least 13 years old
Your Privacy Choices/Opt-Out
- You may review and correct your personal
- You may opt-out of emails from us
- You may submit requests to opt-out of phone
- You may turn off cookies in your browser
through our website and not to information collected
By using our site, you consent to our web site
post those changes
on this page.
If there are any questions regarding this privacy
policy you may
contact us using the information below.
729 Jamestowne Rd
Sleepy Hollow, IL 60118